Terms and Conditions

 

All Sales Final: All sales made through our platform are considered final. We do not entertain returns or exchanges except in cases where the fault lies with the seller.

Self Life: Please note that the shelf life of our lotion products is between 4 to 6 months, depending on their storage environment. Our products use plant-derived preservatives, and we recommend keeping them in a cool, dry place to maximize their effectiveness and longevity.

Processing Time: Please note that most of our products are made to order. Therefore, we require a processing time of 3 to 4 business days to prepare your order before shipping.

Issue Resolution: In the event of an issue arising from a mistake on our part, please contact us via email at Arrrukah@outlook.com. We will work diligently to resolve the issue to your satisfaction.

Payment: Payments are processed securely through Stripe and PayPal. Full payment is required before orders are processed.

Delivery Time: Estimated delivery times vary and are provided for reference only. Delays due to unforeseen circumstances may occur.

Transport: Shipping costs are borne by the customer and are calculated at checkout. Any additional customs duties or taxes are the responsibility of the buyer.

Liability: Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.

 

Important Safety Information (Skincare Products):

  • External Use Only: Avoid application on broken or damaged skin.
  • Eye Contact: If the lotion comes into contact with eyes, rinse immediately with water.
  • Skin Sensitivity: Discontinue use if irritation or rash develops. Consult a healthcare professional if symptoms persist.
  • Child Safety: Keep out of reach of children.
  • Storage Instructions: Store in a cool, dry place away from direct sunlight.

 

Disclaimer: As a holistic practitioner and master herbalist, any advice or recommendations provided are not a substitute for professional medical care. It's essential to consult with your primary physician or healthcare provider before implementing any suggested practices or products.

**********Our products, including tinctures, decoctions, and more, have not undergone FDA certification.**********